Admin dashboard

What the admin dashboard shows: the Needs attention list, the key tiles, publishing activity, AI usage, support queue and website traffic.

Dashboard is the first item in the admin sidebar and the page admins land on after signing in. It answers two questions: does anything need me right now, and how is the platform doing this month.

The header shows today’s date, the installed version when one is set, and a Check for updates link to Update instructions. The buttons on the right jump to Users, Orders (SaaS Business only), Tickets and Publishing settings.

Dates and times on this page use the time zone set on your own account. If you have not chosen one, they use the Default timezone from Publishing settings.

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Needs attention

The first card lists everything that currently needs an admin. Rows are sorted with the most serious first, and each row links to the screen where you fix it.

Row	Shown when	Opens
A system health problem	A check in System health fails or warns, except Cron job and Last 24 hours, which are listed only on the Publishing settings page. See System status for every check.	Platforms, SMTP Settings or Publishing Settings, depending on the check
Sends that failed in the last 24 hours	At least one send failed. The detail line names the most common reason, for example Rate limited, Needs reconnecting or Media problem.	The Did not go out card further down
Bank transfers waiting for approval	SaaS Business is on and a bank transfer order is pending.	The Bank transfers card
Payout requests to review	SaaS Business is on and an affiliate payout is pending.	Affiliates, Payouts
Tickets waiting for a reply	An open ticket’s last message came from the customer.	Support, Tickets

When nothing is listed the card reads All clear. Select Check again to refresh the health checks, which are otherwise cached for 60 seconds.

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Key tiles

Tile	What it counts
New users	Sign-ups this month, with the change from last month, the total number of users, and the share of users who published something in the last 30 days.
Subscribers	Active subscribers and how many started this month, as a share of all users. Shown only when SaaS Business is on.
Posts published	Sends that went out this month compared with the same day last month, and a split of published against failed.
Scheduled · 7 days	Sends due in the next 7 days, how many are due in the next 24 hours, and how many are retrying. Shown only when SaaS Business is off.
Live channels	Active channels and how many networks they span, split into Active, Needs reconnect and Paused.

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Business

This section appears only when SaaS Business is on. See Finance dashboard for the full revenue view.

• Bank transfers lists the five oldest transfers waiting for approval. It appears only when there are some. Open an order to review the proof and approve it. See Orders and transactions.
• Revenue shows completed orders over the last 12 months, this month so far, and the comparison with the same day last month.
• Latest orders shows the five most recent orders with their status.

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Publishing

• Publishing activity charts sends per day over the last 30 days and the share that went out.
• Channels by network shows connected channels per network (live, to reconnect, paused) and what was sent this month.
• Did not go out lists up to six sends that failed in the last 7 days, with the owner, the network and the reason. Select the owner to open their account. See Failed posts for what the reasons mean.
• Writing and media shows credits spent so far this month, split by feature, the number of captions, pictures and videos made, and the most used models. Set model prices on AI models.

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People and support

• Sign-ups charts new accounts per month over the last 12 months. Accounts dashboard opens the fuller view in Users.
• Newest users lists the five latest accounts, with how many people are online now and active today.
• Support tickets shows how many tickets wait for a reply and how many are open, with up to six rows. See Support tickets.
• Notifications shows your five latest notifications and how many are unread. View all opens System notifications.
• Users by country ranks the top eight countries among users who have a country set.

online now counts accounts with session activity in the last 5 minutes. That needs SESSION_DRIVER=database. With another session driver the dashboard shows only how many users were seen today.

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Website traffic

This section shows visitors to your public site, read from Google Analytics. It appears in one of three states:

• Off: it tells you to connect Google Analytics and links to Open global settings.
• Incomplete: Google Analytics is switched on, but the property ID or the credentials file is missing.
• Active: it shows Sessions, Average session, Bounce rate and Pages per session, users per day for the last 30 days, Where visitors come from (last 180 days) and Top countries. The figures are cached for 15 minutes.

To turn it on, fill in the Google Analytics for Admin Dashboard fields in Global settings and follow Google Analytics.