Posts and statuses

Find, filter and manage every post, understand each status, and handle retries, duplicates and CSV export.

The Posts page lists everything you have composed and where each post got to. Open Publishing → Posts in the sidebar. Select a row to open the post page.

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The Posts page

The buttons at the top are Import, Export, Calendar and New post. Four tiles summarise your posts:

Tile	What it counts
Drafts	Posts still being written, with a split into Draft and Pending approval.
Scheduled	Posts waiting to go out, and how many are due in the next 7 days.
Published	Posts out in the world, including partly published ones, and how many in the last 14 days.
Failed	Posts that failed, split into Published, Partly published and Failed.

The table has these columns: Post (the first 60 characters of the caption and the channels), Status, Channels (for example 2 of 3 sent), Scheduled, Published and Created. Published can be hidden and Created is hidden by default. Use the column menu to show or hide them. Search matches the caption text. The page keeps your sort and search while you work. Choose 10, 25, 50 or 100 rows per page, with 25 as the default.

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Filters

Open the filter menu to narrow the list:

Filter	Options
Status	Any of the eight post statuses below.
Platform	A network.
Channel	One of your channels.
Label	A label you added in the composer.
Check needed	Posts with a channel whose result could not be confirmed. See Unconfirmed posts.
Kind	Repeating series, From a series, One-off, Evergreen or Evergreen repeat.

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Row actions

Open a row’s menu for:

• View opens the post page.
• Edit opens the composer. It appears only while the post can still be edited.
• Retry failed channels tries every failed channel again. It skips channels whose result is unconfirmed, because sending again could post twice.
• Publish now asks for confirmation and sends the post straight away.
• Duplicate copies the post to a new draft.
• Pause and Resume hold a post or put it back on the schedule.
• Remove takes the post off the schedule after you confirm.

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Bulk actions

Tick several rows to bulk Pause, Resume, Move to a new time, Duplicate or Remove. Move to a new time asks for a New date and time. Each action reports how many posts changed, and Nothing changed when none did. A post that cannot be moved, such as one already published, is left alone.

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Post statuses

Each post has one status. It is a summary of what is happening on its channels.

Status	Meaning
Draft	Saved but not on the schedule. A post that a reviewer rejected, or sent back for changes, returns here. So does an approved post that had no time.
Awaiting approval	A reviewer on your team has to sign it off before it goes out. See Approval workflow.
Scheduled	On the schedule and waiting for its time.
Paused	You paused it. The time is kept, and Resume puts it back.
Publishing	At least one channel is being sent right now, or some channels have gone out and others are still in progress.
Published	Every channel was published. Channels you skipped are not counted.
Partly published	At least one channel was published and at least one failed or is held back.
Failed	Nothing was published and nothing is left to send. Open the post to see why.

A post can be edited while it is a Draft, Awaiting approval, Scheduled, Paused or Failed. In Publishing, Published or Partly published, the composer refuses edits with This post has already been published and can no longer be edited. Use Duplicate to start again from it.

Statuses use the same label and colour everywhere, including Posts, Calendar and Home: neutral for routine states, brand colour for a person or a send in progress, green for Published, and red for Failed, the only status that asks you to act.

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The post page

Select a post to open its page. Its header shows the status, the scheduled or published time, and the buttons Edit, Publish now and More actions (Duplicate, Pause or Resume, Remove).

Banners explain the state of the whole post. For example Waiting for approval., It goes out as soon as it is approved., This post was not approved. or Changes were requested. with an Edit and send back button. While channels are being sent, This page updates on its own. is shown. If it takes more than a few minutes, This is taking longer than usual. It carries on in the background, so you can leave this page.

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Channels

The Channels list shows one row per channel with its own status:

Channel status	Meaning
Waiting	Not armed yet, for example a draft or a post waiting for approval.
Scheduled	Waiting for its time or its next attempt.
Publishing	Being sent now.
Published	On the network. Open goes to the live post.
Failed	The network refused it or it could not be sent. The error message is shown.
Skipped	Dropped, by you with Skip, or because the channel was disconnected or the post removed.
Paused	Held with the post.
On hold	Due, but the channel is paused, needs reconnecting, is cooling down, or the network is switched off.
Unconfirmed	A send may or may not have reached the network. See below.

Each row shows the caption and first comment actually used for that channel, the options, the attempt count (N of M attempts used), when it was sent, when the next attempt is, and the figures the network returned (likes, comments, shares, views, impressions, reach, clicks and engagement rate, or Not reported where the network does not provide one). When files were converted for a network, for example re-encoded or cropped, a line says what was done.

When a channel needed more than one run, or did not publish cleanly, a history list shows each run with its outcome: Published, Found live, Marked as sent, Failed, Failed, tried again, Failed, will try again, Unconfirmed, Held, Interrupted, Processing or Sending.

Per-channel buttons appear when they apply:

• Try again sends a failed or skipped channel again and clears its attempt count.
• Skip drops one channel from the post and leaves the rest alone.
• Reconnect and Resume channel appear when the channel is why the post is held. They take you to the connection or resume the channel.

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Retries and holds

Failed sends are retried automatically when the cause can pass, such as a timeout, a network outage or a rate limit.

• The number of tries comes from the administrator’s Tries before a post fails setting. The default is 3.
• The wait before each retry is 2 minutes, then 10, then 30. A rate-limited network can ask for a longer wait, up to a day, and MagicPost waits as long as it asks. The channel then shows Cooling down and other posts for it wait too. If the wait would push the post past the hold time below, the post fails instead, with a message that the network asked for a longer wait than posts are allowed.
• Content a network will never accept, such as a rejected caption or a duplicate post, is not retried. It fails straight away with the network’s message.
• If a channel’s authorisation is refused, MagicPost first tries to renew it. If that fails, the channel is marked as needing a reconnect and the post is held, not failed.
• A post that is due but held by a paused channel, a channel that needs reconnecting, or a network the administrator switched off waits for up to the hold time, 24 hours by default. The row shows Held until a time. After that it is not sent.
• A send that stops part way, for example when the server restarts, is picked up after the stalled-send time set by your administrator, 15 minutes by default, and is either found live, tried again, or marked as failed.

Your administrator controls these under Publishing → Settings. See Publishing settings and Failed posts.

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Unconfirmed posts

Sometimes a send reaches the network but the answer never comes back, so nobody can say whether it posted. MagicPost asks the network first. If the network cannot say, the channel shows Unconfirmed and the post appears under the Check needed filter. It is not retried automatically, because that could post it twice.

Open the post, look at the channel on the network, then choose:

• It went out if you find the post. The channel becomes Published, marked as Marked as sent.
• Send it again if you do not find it. A confirmation warns that if it already went out, it will appear twice.

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Duplicate a post

Duplicate copies the post into a new draft and opens it in the composer. The copy goes through the composer’s checks again, so a channel that has been paused since drops out, and today’s content rules and plan limits apply.

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Remove a post

Remove asks for confirmation, takes the post off the schedule and removes it from your lists. Any channel not yet sent is skipped with the note The post was cancelled. Posts already published stay on the network, and removing a post here does not delete them there. Removing a repeating series also removes the upcoming occurrences that have not gone out.

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Export your posts

Select Export on the Posts page to download a CSV file named posts- followed by the date. It contains these columns:

id, status, scheduled_at, published_at, timezone, channels, networks, content,
first_comment, link, labels, post_links, likes, comments, shares, impressions

Times are in your time zone. Multiple channels, networks and labels are separated by semicolons. post_links holds the links to the live posts, separated by spaces, and the engagement columns add up the latest figures across the post’s channels. The file is UTF-8 with a byte order mark so spreadsheets read it correctly. To protect you from formulas, a cell that begins with =, +, - or @ is saved with a leading apostrophe.

To export a single status, add ?status= and a status key to the export address, for example ?status=failed. The keys are draft, pending_approval, scheduled, paused, publishing, published, partially_published and failed.

To bring posts in, see RSS feeds and CSV import.