Users

Create, view, edit and delete customer accounts, adjust credits, and watch sign-ups and live activity from the Accounts section.

The Accounts section of the admin sidebar has three pages: Dashboard, Users and Activity Monitoring.

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Users list

Open Accounts, Users. The page header shows the total number of users and the table lists them with these columns:

Column	Shows
User	Avatar, name and email.
Group	User, Subscriber or Admin.
Status	Pending, Suspended, Inactive or Active.
Credits	The account’s credit balance.
Created	Sign-up date.

Use the search box to find a user by name, group or status. Email addresses are not searched. Click the heading of a sortable column (Group, Status, Credits, Created) to sort. The default order is newest first, with 25 rows per page (10, 25, 50 or 100). The Status filter narrows the list to Active or Pending accounts. Use the column toggle to hide columns you do not need.

Each row has a menu with View and Delete. Create New User sits above the table.

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Create a user

1. Open the form

   Go to Accounts, Users and click Create New User.

2. Fill in Login Credentials

   Enter Email Address, Password and Confirm Password. The email must be unique and the password needs at least 8 characters.

3. Fill in Personal Information

   Full Name is required. Company, Phone Number, Website (a full URL such as https://example.com), Street Address, City, Postal Code and Country are optional.

4. Choose Account Settings

   Pick the Group (User, Admin or Subscriber), the Status (Active, Inactive, Suspended or Pending) and the starting Credits (a whole number, 0 or more).

5. Save

   Click Create User. You return to the list.

The account is created with a referral ID and the default avatar, and it receives the role that matches the Group you chose. No welcome email is sent, so give the person their password yourself. The account is created with an unverified email address. If Email Verification is on in Registration and login, the person has to verify it before they can use the product.

To make someone an admin, create the account with Group set to Admin. Changing Group later on Edit Profile updates the label in the list but does not change the role that grants access to the admin panel.

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View an account

Click View in the row menu to open the account page.

• The header shows the name, email, location, a Subscribed or Free Trial chip when SaaS Business is on, and the status and group chips. Edit Profile opens the edit form, Email starts a mail to the user, and Back returns to the list.
• Credits, Balance (SaaS Business only) and Member since sit under the header.
• Profile Details lists company, email, phone, website and address.
• Account Info shows the User ID, Referral ID, Joined date and Last Seen.
• Subscription and Recent Orders (the last 5) appear when SaaS Business is on. See Subscriptions and Orders and transactions.
• Support Tickets lists the last 5 tickets. View all opens Support tickets.

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Credit history

The Credit history card lists the 15 latest credit movements with Date, What, Change and Balance. The “What” column names the reason and who made the change.

• Release appears next to a hold, which is credit reserved for work that is still running. Releasing it makes the credits available again and the work is no longer charged.
• Refund appears under the balance of a charge. It gives the charged credits back to the user. Each charge can be refunded once, afterwards the row shows Refunded.

For how credits are priced and spent, see Credits and allowances.

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Edit an account

1. Open the editor

   From the account page click Edit Profile.

2. Change the details

   You can change everything in Personal Information (except the email address) and Account Settings. Validation limits: Full Name and Street Address up to 255 characters, Phone Number 50, City and Country 100, Postal Code 20.

3. Update

   Click Update. You return to the account page.

Credits on this form is the plan allowance. Changing it sets the allowance to the number you enter and records the difference in the credit history as “Set on the account page”, with your name as the actor. Prepaid credits that the user bought in packs are a separate balance, and this form does not change them.

Status is a label that you and the Users list can filter by. In this build the only place that enforces it is social sign-in, which refuses Suspended accounts. To stop someone using the product, delete the account or change their password.

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Delete an account

On the account page, scroll to Danger Zone and click Delete User, then confirm. You can also use Delete in the row menu of the Users list. Deleting is permanent.

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Activity Monitoring

Accounts, Activity Monitoring lists every user who has a session on record, with IP Address, Connection (the browser string), and Last Activity. Use it to see where and when people last used the product.

This page reads the sessions table, so it needs SESSION_DRIVER=database, which is the value in .env.example.

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Accounts dashboard

Accounts, Dashboard summarises your customer base:

• Total Registered Users.
• Current Online Users: accounts with session activity in the last 5 minutes.
• Visitors Today (Registered): registered users seen today.
• Registered User Countries: a map, plus a Top 20 Countries list.
• New Registered Users: a chart of sign-ups per month for the current year, with Total Current Month Users and Total Users.

The map needs Google Maps. Until you switch it on, the card reads Google Maps is Disabled. Enable it in Global settings and see Google Maps.