Billing and subscription

Choose a plan, pay at checkout, upload proof for bank transfers, download invoices and cancel your subscription.

Billing is part of the SaaS Business plugin. The Billing page and its menu entry only appear when the administrator has turned on SaaS Business. See SaaS overview.

Open Plans → Billing in the sidebar. The page shows your current plan, the plans you can pick and your billing history.

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Choose a plan

1. Open Billing

   Click Billing in the sidebar.

2. Pick a billing type

   If the site offers more than one type, use the switch above the plans to move between Prepaid, Monthly, Yearly and Lifetime. A tag next to Yearly shows the saving against the cheapest monthly plan when there is one.

3. Choose a plan

   Each plan card lists the price and What’s included: limits, networks and features. Click the button on the card.

Plan type	How it is charged
Monthly	A recurring charge every month. Credits renew monthly.
Yearly	A recurring charge every year. Credits renew monthly.
Lifetime	One payment. Credits renew monthly.
Prepaid	One payment for a pack of credits that never expire. See Prepaid plans.

The card button reads:

Button	When
Get started	The plan is free. It activates at once, with no checkout.
Choose plan	You have no paid subscription yet.
Switch plan	You already have a paid subscription.
Current plan (disabled)	This is the plan you have now. The card is tagged Your plan.

Cards tagged Most popular are the plans the administrator featured. The administrator controls prices, limits and features. See Subscription plans.

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Check out

Choosing a paid plan opens the Checkout page.

1. Fill in your billing details

   The Billing details section appears when the administrator requires them. Enter your Full name, Email, Address, City, Postal code and Country. Phone and Company are optional. Your profile data prefills the form.

2. Choose a payment method

   Pick one of the providers under Payment method. Only methods the administrator enabled for this type of plan are listed.

3. Accept the terms

   Tick I agree to the Terms of Service and Privacy Policy.

4. Pay

   Click Pay securely. For most providers MagicPost redirects you to the provider’s page to finish the payment.

The Order summary on the right shows the plan, what it includes, the billing cycle and Total due today.

If the page says No payment methods are available right now., no gateway is enabled for that plan type. Contact support so the administrator can fix it. Gateways are explained in Payment gateways.

If a subscription plan has Free trial days, MagicPost passes them to Stripe when you pay with Stripe, so the first charge waits until the trial ends. The other payment methods do not send a trial period.

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After you pay

You land on Payment successful with the plan, the amount, the gateway and the order reference. If the plan includes credits, the page tells you how many were added. From there you can Download invoice, View billing or Go to dashboard.

MagicPost applies the plan once the payment provider confirms the payment, which can take a short while after you return. If your plan has not changed after a few minutes, see Billing problems.

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Pay by bank transfer

Bank transfer is manual. An administrator releases your plan after the money arrives.

1. Choose Bank Transfer at checkout

   Click Pay securely. MagicPost creates a pending order and opens Complete your bank transfer.

2. Send the transfer

   The page shows the plan, the Amount to transfer, the Payment reference (it starts with BT-), the Bank account details and any Payment instructions the administrator wrote. Put the payment reference in the transfer description.

3. Upload your receipt

   Go to your profile, find the order under Recent billing, and click the paper-clip button (Upload proof of payment). In Proof of payment, choose a PDF, JPG, PNG or WEBP file up to 8 MB and click Upload proof.

4. Wait for approval

   The order stays Pending. When the administrator approves it, the plan is activated and the order becomes Completed.

While the order is pending, the same button reads View / replace proof of payment. Click View current to see the file you sent and Replace proof to send another. Renewals are not charged automatically with bank transfer, so repeat the process when the period ends.

See Bank transfer for the administrator’s side.

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Pay from your wallet

When the administrator enables Account Wallet, it shows as a payment method. Choosing it shows Your wallet balance and whether it covers the amount due. See Wallet.

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Invoices and billing history

The Billing history table on the Billing page lists your latest 50 orders with the Date, Plan, Amount, Status and Invoice columns. Your profile shows the last five under Recent billing.

Order status	Meaning
Completed	Paid. The invoice is available.
Pending	Waiting for payment or approval, for example a bank transfer.
Failed, Declined	The payment did not go through.
Cancelled	The order was cancelled.

Click Download on a completed order to get its invoice as a PDF. Pending and failed orders have no invoice. See Invoices for what the administrator configures.

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Cancel your subscription

1. Open Billing

   Click Billing in the sidebar.

2. Click Cancel subscription

   In the Current plan card, click Cancel subscription. The button only appears when you have a paid plan.

3. Confirm

   Confirm the question that follows.

Cancelling takes effect immediately. Your access to the plan’s features ends at once and your account goes back to the free tier. MagicPost does not wait for the end of the paid period.

For monthly and yearly plans, MagicPost also asks the payment provider to stop the recurring charge, where the provider supports it. Even if that request fails, your subscription is cancelled in MagicPost. Prepaid and lifetime plans have no recurring charge to stop.

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Common messages

You are already subscribed to the (plan) plan.

You picked the plan you already have. Choose another plan or leave the page.

This plan is not available.

The administrator closed or removed the plan while you were looking at it. Reload the Billing page.

This payment method is not available right now.

The provider was switched off after you opened checkout. Go back and pick another.

We could not start the payment. Please try again or contact support.

The provider refused the request. Try again, try another method, or open a support ticket.

I paid but my plan has not changed.

Open Billing history and check the order status. Completed means the plan applied. Pending means MagicPost is still waiting for the provider (or an administrator, for bank transfers). If it stays pending, open a support ticket with the order reference.

Credits and usage

See what your plan’s credits are spent on.

Referrals

Earn commission when people you refer buy a plan.