Teams

Create a team, invite people, assign approvers, share credits and follow what your team does.

A team lets you bring people in to post alongside you, share credits with them and sign off their posts before they go out. Open it from Workspace → Teams in the sidebar.

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How teams work

• A person belongs to one team at a time, either as its owner or as a member.
• Every member connects and publishes through their own channels.
• How many people you can add depends on the owner’s plan. See Seat limits.
• Invitations expire after 14 days.
• Owners cannot leave their own team. They disband it instead.

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Roles

Role	What the person can do
Owner	Creates the team, invites and removes people, renames or disbands the team, shares credits and signs off posts.
Approver	A member the owner trusts to sign off posts. Approvers review posts from other people but never their own. They take a seat like any member.
Member	Posts through their own channels. When the team requires sign-off, their scheduled posts wait for an owner or approver.

Approvers and the sign-off switch are managed on the Approvals page. See Approval workflow.

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Create a team

1. Open Teams

   Click Teams in the sidebar.

2. Name the team

   Under Create a team, enter a Team name (2 to 120 characters).

3. Create it

   Click Create team.

If Create a team does not appear and you see a locked panel that says Upgrade to a plan with team seats to invite people and review their posts together, your plan has no team seats. See Seat limits.

You can only create a team if you do not already belong to one.

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Invite people

1. Click Invite

   On the Teams page, click Invite.

2. Enter an email address

   In Invite a teammate, enter the person’s Email address.

3. Send

   Click Send invitation.

MagicPost emails the invitation. If the person already has an account, the invitation also appears in their notifications. It stays open for 14 days, and you can see it under Pending invitations, where Revoke cancels it.

A pending invitation takes a seat until it is accepted, revoked or expired. The Invite window shows how many seats are used, and tells you when none are left.

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Accept an invitation

1. Sign in with the invited address

   The invitation only works for an account that uses the email address it was sent to. If you have no account yet, register with that address first.

2. Open Teams

   Click Teams in the sidebar, or use the View invitation button in the email.

3. Accept or decline

   Under Your invitations, click Accept or Decline.

You cannot accept while you belong to another team. Leave that team first.

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The Teams page

Once you are in a team, the page shows:

• Seats, Members (including the owner), Credits used (since each member joined) and, for owners, Your credits.
• Members, with each person’s role. Owners also see each member’s Balance and Used credits.
• Pending invitations (owners only).
• Activity, a log of joins, departures, removals, role changes, invitations, shared credits and post reviews.

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Share credits with a member

Owners can move credits from their own balance to a member.

1. Pick the member

   On the member’s row, click Share credits.

2. Enter an amount

   In the Share credits window, enter an Amount between 1 and the Available to share figure.

3. Share

   Click Share.

The credits leave your balance and reach the member as credit packs, so they do not expire and a plan renewal does not wipe them. The member gets a Credits received notice. If your plan gives you unlimited credits, you cannot share them, and the Share credits button is hidden.

See Credits and usage.

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Follow the activity

Use the filters above the log to narrow it:

• The first drop-down filters by type: All activity, Member joined, Member left, Member removed, Role changed, Invitation sent, Invitation revoked, Credits shared or Post review.
• The second filters by member, with Everyone as the default.

Click Export CSV to download the log. The file has the columns Date, Member, Type, Description and Credits, and holds up to the 5,000 most recent entries.

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Manage the team

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Rename or disband (owners)

1. Open the settings

   Click Settings at the top of the Teams page.

2. Rename

   Change the Team name and click Save name.

3. Or disband

   Click Disband team and confirm. Everyone is removed and pending invitations are cancelled.

Disbanding a team cannot be undone.

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Remove a member (owners)

Click Remove on the member’s row and confirm. The owner cannot be removed.

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Leave a team (members)

Click Leave team at the top of the page and confirm. You stop seeing the team’s members and activity.

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Seat limits

The number of members you can add comes from your plan. The plan limit is called Team seats, and it counts the people you add, not yourself. Approvers count as members. Pending invitations count too.

• With a plan that sets the limit to 0, teams are not included.
• With an unlimited limit, you can invite without a cap.
• Users without a plan get the limit set on the free tier.
• If the site runs without SaaS billing, there is no seat limit.

Administrators set the limit in Admin → Finance → Pricing Plans (Workspace and team) and Admin → Finance → Free tier. See Subscription plans and Free tier.

The approval workflow is a plan feature too. It follows the owner’s plan: a member’s posts are held for review only when the owner’s plan includes it and the owner turned sign-off on.

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Common messages

Teams are not included in your plan.

Your plan has no team seats. Upgrade to a plan that includes them, or ask your administrator to raise the limit.

You already belong to a team. Leave it before creating a new one.

A person can be in one team at a time. Leave the current team before creating another.

That user already belongs to a team.

The person you invited is already a member of another team, so they cannot be invited.

An invitation has already been sent to this email.

A pending invitation exists for that address. Wait for the answer or revoke it before sending another.

That team is full right now. Please contact the owner.

The owner’s plan no longer has a free seat. The owner has to free a seat or upgrade the plan.

This invitation was sent to a different email address.

You are signed in with an account whose email differs from the one invited. Sign in with the invited address.

You do not have enough credits to share that amount.

Enter an amount no larger than Available to share. Credits on hold for running work are not available.